Terms and Conditions
Last Updated: January 1, 2025
Welcome to Paulien Wildlife Art! By using our website, https://www.paulienwildlifeart.com/, or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
This website is operated by Paulien Wildlife Art, a business located at:
- Address: Bergstraat 25, 3945 Ham, Belgium
- Email: paulien@paulienwildlifeart.com
- Phone: +32 473 22 91 58
- Company Number (VAT): BE1015.354.032
These Terms & Conditions govern your use of the website and your purchases from the online store.
2. Copyright & Intellectual Property
All content, including artwork, images, designs, text, and other materials displayed on this website, are the exclusive property of Paulien Wildlife Art and are protected by international copyright laws. Reproduction, distribution, or modification of any content without express written permission from Paulien Wildlife Art is strictly prohibited.
If you wish to use any artwork or materials for commercial or personal purposes, you must first obtain written authorization.
3. Payments
We accept the following payment methods for purchases made in our online store:
- Credit/Debit Cards
- PayPal
All payments are processed securely. Prices are listed in EUR (€) and include VAT unless otherwise stated. You are responsible for any additional charges related to currency conversion or international payments.
4. Shipping & Delivery
- Shipping Locations: We ship worldwide unless otherwise specified.
- Shipping Costs: Shipping fees will be calculated at checkout and depend on your location and the size/weight of the purchased items.
- Delivery Time: Estimated delivery times will be displayed during checkout. While we strive to meet these timelines, delivery times may vary due to unforeseen delays (e.g., customs or courier issues).
- Customs Fees: For international orders, the buyer is responsible for any customs duties, taxes, or additional charges imposed by their country.
Note: If your package is lost or damaged during shipping, please contact us immediately at paulien@paulienwildlifeart.com.
5. Returns & Refund
- Returns: Items may be returned within 14 days of receipt, provided they are in their original condition. Return shipping costs are the responsibility of the buyer.
- Refunds: Refunds will be issued once the returned item is received and inspected. Shipping fees are non-refundable.
- Exclusions: Custom or commissioned artwork is non-refundable and cannot be returned.
For assistance with returns, email paulien@paulienwildlifeart.com.
6. Custom and Commissioned Artwork
Commissioned artworks are created to the specifications agreed upon between the customer and Paulien Wildlife Art. Payment terms and timelines for commissioned works will be discussed on a case-by-case basis. Due to the bespoke nature of these works, no cancellations, modifications, or refunds are allowed once work has begun.
7. Limitation of Liability
While we strive to ensure all information on this website is accurate, Paulien Wildlife Art does not guarantee the accuracy, completeness, or reliability of the content. We will not be liable for any damages resulting from the use or inability to use our website or products, including but not limited to indirect, incidental, or consequential damages.
8. Privacy Policy
Your privacy is important to us. By using our website, you consent to our collection and use of your personal information in accordance with our Privacy Policy [link to policy, if available].
9. Governing Law
These Terms & Conditions are governed by the laws of Belgium. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Belgium.
10. Contact Information
For questions or concerns about these Terms & Conditions, please contact us at:
- Email: paulien@paulienwildlifeart.com
- Phone: +32 473 22 91 58
- Address: Bergstraat 25, 3945 Ham, Belgium
By using our website or purchasing from our store, you confirm that you have read, understood, and agreed to these Terms & Conditions.